Hiring the right roofing company can make the difference between a stress-free, high-quality project and a costly mistake. Whether you’re scheduling a roof replacement, repair, or inspection, it’s essential to vet your contractor thoroughly. In Grapevine, TX, homeowners and businesses alike trust KangaRoof because we welcome questions—and have the answers that give you confidence and peace of mind.
To protect your property and your investment, here are five critical questions you should always ask before signing a contract with any roofing company.
1. Are You Licensed, Insured, and Certified?
Why it matters:
Roofing is a high-risk trade that requires technical expertise and legal compliance. If a contractor isn’t licensed, they may not be qualified—or even authorized—to work on your roof. Without insurance, you could be liable for on-site injuries or property damage.
What to expect from a trustworthy contractor:
- Proof of state or municipal licensing
- General liability and workers’ compensation insurance
- Certifications from major manufacturers
At KangaRoof, we’re fully licensed and insured in Texas and proudly hold the OC Preferred and Emerald Premium Contractor certifications. These designations confirm that we’ve been vetted, trained, and approved by top-tier roofing manufacturers for workmanship and service.
2. Can You Provide Local References and Examples of Recent Work?
Why it matters:
A reputable roofer should have no problem offering local references. Talking to previous customers—or even visiting past projects—gives you valuable insight into the company’s reliability, professionalism, and craftsmanship.
What to expect from a trustworthy contractor:
- A portfolio of recent projects
- Reviews or testimonials from clients in your area
- Willingness to connect you with past customers
We’re proud of our work across Grapevine, TX, and we’ll happily share examples of residential and commercial roofing projects we’ve completed in your neighborhood.
3. What Kind of Warranty Do You Offer?
Why it matters:
Not all warranties are created equal. Some only cover materials, while others also include labor. A strong warranty is a sign that the roofer stands behind their work and uses reputable materials.
What to expect from a trustworthy contractor:
- Manufacturer warranties on roofing materials
- Workmanship warranties that cover installation errors
- Clear explanation of what is (and isn’t) covered
Because of our certifications, KangaRoof can offer extended manufacturer-backed warranties that most local contractors can’t—adding years of protection to your investment.
4. How Do You Handle Permits, Cleanup, and Safety?
Why it matters:
Roofing jobs impact your property, neighbors, and sometimes the local environment. A professional contractor will manage all permits, maintain a clean and safe job site, and follow OSHA guidelines.
What to expect from a trustworthy contractor:
- Full permit handling and code compliance
- Clear plans for debris removal and job site cleanup
- Crew members trained in fall protection and safety protocols
We treat every property as if it were our own—keeping work areas tidy, safe, and well-organized throughout the duration of your project.
5. What’s the Process From Start to Finish?
Why it matters:
Clarity is key to a smooth project. You should know what to expect, from the initial inspection to the final walkthrough.
What to expect from a trustworthy contractor:
- A detailed proposal and timeline
- Clear payment schedule with no surprise fees
- Ongoing communication during each project phase
At KangaRoof, we start every job with a thorough inspection, followed by a written estimate that breaks down materials, labor, timelines, and warranty terms. You’re never in the dark—and we’re always just a call away.
Bonus Question: Are You Local?
Storm-chasing roofing companies often flood the area after major weather events—but disappear just as quickly. Choosing a local contractor ensures you’ll have support before, during, and long after your project is complete.
We’re based right here in Grapevine, TX, and have been serving the community for over 20 years. When you call us, you’re calling neighbors—not a 1-800 number routed across the country.
Final Thoughts
Hiring a roofing contractor is a decision you should never rush. By asking the right questions, you protect your home, your finances, and your peace of mind. In Grapevine, TX, KangaRoof delivers certified craftsmanship, transparent service, and a legacy of trust built one roof at a time.
Read also our blog: Top 5 Roof Leak Repair Techniques for Homeowners